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Step-by-step walkthrough for solving network problems
Instructions on how to use PingPlotter features
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Network Troubleshooting Wisdom
We've been helping people solve network problems since dial-up, and we're sharing everything we've learned in this growing collection of articles.
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Identify critical network issues before it costs you.
Real-time diagnostics from any device's point of view.
Prove your problem to the right people or find out what to fix yourself.
Sidekick automatically tests critical components of your network.
Try PingPlotter for Free for 14 Days
PingPlotter is always free to download and comes with a complimentary 14-day trial of PingPlotter Professional.
New downloads include a free 14-day trial of PingPlotter Professional. After the trial expires, you can keep using PingPlotter Free as long as you like.
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Feel free to get in touch with us if you have any questions about PingPlotter and how it can help you find and prevent network issues.
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Kickstart your troubleshooting
PingPlotter's newest edition automatically tests the critical components of a network and guides anyone through fixing the problem — no skill required.
Get ready to do someping awesome.
New downloads include a free 14-day trial of PingPlotter Professional. During the trial, you can switch between Free and Standard editions in case you’re interested in those. After the trial expires, you can buy Standard or Professional (or keep using PingPlotter Free as long as you like).
Every PingPlotter license comes with one year of active maintenance, which comes with priority support, free updates, and more. Check out our maintenance page to see all the perks.
PingPlotter subscriptions include all the perks of a license with an active maintenance plan for one monthly fee.
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'Pingplotter is great. We use the command line version, purchased of course. Use it to prove ISP issues over network issues in our end for our work at home users. Completely automated.'
— Daniel Ratliff, Lead Systems Engineer @ Humana
If you're having problems downloading the .exe installer for PingPlotter, try downloading the .zip version. If you’re still having trouble, let our Service Team know, and we can get it sorted out.
Need an older version?
If you're unable to run the latest version of PingPlotter, you can always access older versions via your account page, or by entering your license key here.
Already have a license key?
Once you’ve downloaded and installed PingPlotter, enter your key by clicking Help > Enter License Key. After you’ve entered a valid key, PingPlotter will run according to your selected edition.
You can also download a version of PingPlotter with your license info already baked in from your account page.
Need a license? Upgrading?
Our purchase page has PingPlotter licenses and subscriptions to meet your networking needs. If you already have a PingPlotter license or subscription, your account page has everything you need to add licenses, activate maintenance, or upgrade versions.
Need help uninstalling?
To uninstall PingPlotter, Find the PingPlotter folder from your start menu, open it, and run 'Uninstall or Modify Installation'. Click through the wizard to fully remove PingPlotter. If you're uninstalling because of an expired trial, don't forget you can switch to free edition and use it forever. If you're moving to a new machine, follow these instructions in our knowledge base.
Your success is our priority
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Our Service Team is available to assist with any issue you might have, from procurement to ongoing support.
Kickstart your troubleshooting
PingPlotter's newest edition automatically tests critical components and guides you through fixing the problem — no networking skills required.